Privacy Policy
Toronto Car Service Privacy Policy
This Privacy Policy explains how Toronto Car Service collects, uses and protects information submitted through our website, phone, email and booking request forms. By using this website or contacting Toronto Car Service, you agree to the practices described in this policy.
1. Information We Collect
Toronto Car Service may collect information that you voluntarily provide when requesting a ride, submitting a booking form, calling, emailing or contacting us through the website.
- Name and contact information, including phone number and email address.
- Pickup and drop-off locations.
- Pickup date, pickup time and trip details.
- Number of passengers and luggage details.
- Vehicle preference and service type.
- Flight number or travel details for airport service.
- Special notes or requests related to your transportation.
2. Information We Do Not Collect on the Website
Toronto Car Service does not collect credit card numbers, card expiry dates or card security codes through the website booking request form. Payment details, if required, should be handled through a secure and appropriate payment method after the booking request is reviewed.
3. How We Use Your Information
We use the information you provide to respond to your inquiry, review booking requests, confirm availability, provide transportation service and communicate with you about your ride.
- To respond to customer inquiries and booking requests.
- To confirm ride details, pickup times and locations.
- To recommend suitable vehicle options based on passengers and luggage.
- To provide airport transfers, black car service, corporate transportation, chauffeur service and other requested services.
- To communicate service updates or booking-related information.
- To improve customer service and website experience.
4. Form Submissions and Third-Party Form Providers
The website booking form may use a third-party form service, such as Web3Forms, Formspree or a similar provider, to deliver booking requests by email. These providers process form submissions so that Toronto Car Service can receive and respond to customer inquiries.
Customers should not submit sensitive payment details, credit card numbers, passwords or unrelated personal information through the booking form.
5. Cookies and Website Analytics
This website may use basic cookies, analytics tools or similar technologies to understand website traffic, improve user experience and measure website performance. These tools may collect general technical information such as browser type, device type, pages visited and approximate interaction data.
6. How We Protect Information
Toronto Car Service takes reasonable steps to protect customer information from unauthorized access, misuse or disclosure. However, no website, email system or internet transmission can be guaranteed to be completely secure.
7. Sharing of Information
Toronto Car Service does not sell customer personal information. Information may be shared only when needed to provide transportation service, respond to a customer request, comply with legal obligations or work with trusted service providers involved in website forms, communication or booking support.
8. Email and Phone Communication
By submitting a booking request or contacting Toronto Car Service, you authorize us to contact you by phone, email or text message regarding your inquiry, quote request, booking details or transportation service.
9. Data Retention
Toronto Car Service may retain booking requests, emails and customer communication for business records, service follow-up, customer support and operational purposes. We keep information only as long as reasonably necessary for the purposes described in this policy.
10. Your Choices
You may contact Toronto Car Service to request updates or corrections to your information, or to ask us to remove certain information where reasonably possible and legally permitted.
11. Links to Other Websites
This website may contain links to third-party websites, including map services, review platforms, form providers or payment providers. Toronto Car Service is not responsible for the privacy practices or content of third-party websites.
12. Updates to This Policy
Toronto Car Service may update this Privacy Policy from time to time. Updates will be posted on this page with the revised content.
13. Contact Us
For questions about this Privacy Policy or how your information is handled, contact Toronto Car Service:
Phone: (866) 382-7311
Email: info@torontocarservice.ca
Location: Toronto, ON M5V 0G5
Last updated: 2026